💬 销售常见问题 · Sales Q&A 💬 Frequently Asked Questions

您最关心的每一个问题 Every question you care about

从认养流程到收益预期,我们为您一一解答 · 诚信透明是我们的承诺 From adoption process to return expectations — answered with full transparency

38
个常见问题Questions
8
大分类Categories
432
英亩真实农场Acres of Real Farm
17,500
棵猫山王Musang King Trees
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📋 全部 (38)📋 All (38)
🌴 农场与树木 (6)🌴 Farm & Trees (6)
📦 认养套餐 (6)📦 Packages (6)
💰 收益与收成 (7)💰 Returns (7)
📜 合约与法律 (5)📜 Contract (5)
⚠️ 风险与保障 (5)⚠️ Risks (5)
🚜 运营与体验 (5)🚜 Operations (5)
💳 付款方式 (4)💳 Payment (4)
🏢 公司与信任 (4)🏢 Trust (4)
🔍

没有找到相关问题,试试换个关键词?
或直接联系我们的顾问团队。

No results found. Try a different keyword or contact our team directly.

🌴

关于农场与树木Farm & Trees

6个问题6 Questions
1超级星榴莲认养计划是什么?和普通买榴莲有什么不同?What is the Super Star Durian Tree Adoption Programme?

认养计划是一种农业资产参与模式:您认养一棵真实存在的猫山王榴莲树,农场代为专业管理,您享有该棵树的收成权益,并通过数字孪生平台实时追踪树木状态。

🌴 买榴莲:一次性消费,吃完即止。
🌱 认养榴莲树:长期资产,每年收成,树越大回报越丰厚。

与普通投资不同,您认养的是实体农业资产——有真实的GPS坐标、树木编号、生长档案,可亲自前往参观,而非纸面上的金融产品。

The adoption programme is an agricultural asset participation model: you adopt a real, existing Musang King durian tree, the farm manages it professionally on your behalf, and you own the harvest rights — trackable in real time through our 3D Digital Twin platform.

🌴 Buying durians: one-off purchase, enjoyment ends there.
🌱 Adopting a durian tree: a long-term asset with annual harvests — the bigger the tree grows, the greater the returns.

Unlike conventional investments, you adopt a tangible agricultural asset with a real GPS coordinate, tree ID number, and growth record. You can visit in person — this is not a paper financial product.

2农场在哪里?交通方便吗?Where is the farm? Is it easy to get there?

农场位于马来西亚彭亨州文冬县加叻德令蒙村(Kampung Telemong, Karak, Pahang),距吉隆坡市中心(KLCC)约 96 公里,驾车约 1.5 小时。

  • 路线一:东西大道(E8)→ 加叻出口 → Jalan Karak-Tampin
  • 路线二:云顶高速公路 → 加叻–关丹公路

农场临德令蒙路主干道,全程有路牌指引。认养者凭预约可直接抵达参观区。

The farm is located at Kampung Telemong, Karak, Pahang, Malaysia — approximately 96 km from KL City Centre (KLCC), about 1.5 hours' drive.

  • Route 1: East-West Highway (E8) → Karak exit → Jalan Karak-Tampin
  • Route 2: Genting Highlands Highway → Karak-Kuantan Road

The farm fronts the main Telemong road with signage throughout. Adopters with a booking can drive directly to the visitor area.

3为什么选择猫山王(Musang King)?它有多值钱?Why Musang King (D197)? How valuable is it?

猫山王(Musang King / D197)被誉为"榴莲之王",以其浓郁奶油质感、金黄果肉及绵长回味著称,是全球溢价最高的榴莲品种。

  • 马来西亚本地零售价:RM 50–150 / 颗
  • 新加坡出口价:RM 80–200 / 颗
  • 中国进口市场价:人民币 200–800 / 颗(冷冻带壳)
  • 全球榴莲市场预计2033年达 RM 2,384亿,猫山王占最高溢价区间
马来西亚猫山王对中国出口量 2018–2024 年增长超 600%,需求持续爆发式增长。

Musang King (D197) is widely regarded as the "King of Durians" — prized for its rich, creamy texture, golden flesh, and lingering sweetness. It commands the highest premium of any durian variety globally.

  • Malaysia local retail: RM 50–150 per fruit
  • Singapore export price: RM 80–200 per fruit
  • China import market: CNY 200–800 per fruit (frozen whole)
  • The global durian market is projected to reach RM 238.4 billion by 2033, with Musang King at the top premium tier
Malaysian Musang King exports to China grew over 600% from 2018–2024. Demand continues to surge.
4树木现在多大了?健康状况如何?How old are the trees? What is their condition?

农场树木分两类:

  • 成长期树木(A地块 232英亩):于2023年底至2024年中完成种植,目前树龄约 1–2 年,预计第6年(约2030年)初次挂果。
  • 收成期资产(SDurian 资产库):包含20年高山老树,全部经过健康评级,S级评分(最高级),当前年产75–90颗。

农场执行月度维护保养计划,涵盖修剪、施肥、病虫害防治及灌溉管理。

The farm has two categories of trees:

  • Growth-Phase Trees (Parcel A, 232 acres): Planted late 2023 to mid-2024, currently aged 1–2 years. First harvest expected in Year 6 (~2030).
  • Harvest-Phase Assets (SDurian Portfolio): 20-year-old mature highland trees, all health-graded at S-Class (highest rating), currently producing 75–90 fruits/year.

The farm follows a monthly maintenance programme covering pruning, fertilisation, pest control, and irrigation management.

5农场有多大?总共有多少棵树?How big is the farm? How many trees are there?

Telemong 农场总面积 432英亩永久产权(Freehold)农业地,分为两个地块:

  • A地块:232英亩,持有14份地契(Geran No. 7631, 759–764, 940–945, 1033),已全部种植完成。
  • B地块:200英亩,持有1份地契(Geran No. 7776),为扩展储备地。

全场共种植约 17,500棵猫山王榴莲(含10%黑刺榴莲),种植密度约每英亩40棵,树间距约35英尺。

The Telemong farm covers 432 acres of freehold agricultural land, divided into two parcels:

  • Parcel A: 232 acres, covered by 14 title deeds (Geran No. 7631, 759–764, 940–945, 1033), fully planted.
  • Parcel B: 200 acres, covered by 1 title deed (Geran No. 7776), reserved for expansion.

The farm has approximately 17,500 Musang King durian trees (including ~10% Black Thorn), planted at ~40 trees per acre with ~35-foot spacing for optimal sunlight and airflow.

6谁来负责管理农场和我的树?专业吗?Who manages the farm and my tree?

Super Star Durian Farm 拥有专职农业管理团队,常驻农场,负责日常运营。

  • 月度维护计划:修剪、施肥、灌溉、病虫害防治
  • 德令蒙河天然水源:为灌溉系统提供稳定供水
  • 电力与水利基础设施:已完整铺设
  • 专属树木健康档案:每棵树独立记录,可追溯
认养者完全不需要亲自参与管理,"认养即托管"——您投资,我们耕耘,收成共享。

Super Star Durian Farm has a dedicated, on-site agricultural management team handling all daily operations. Staff quarters and equipment facilities are located on the farm, ensuring 365-day uninterrupted care.

  • Monthly maintenance: pruning, fertilisation, irrigation, pest control
  • Telemong River natural water source provides reliable irrigation supply
  • Full electricity and water infrastructure installed
  • Individual tree health records — traceable for each tree
Adopters do not need to manage anything. "Adopt and it's managed for you" — you invest, we farm, we share the harvest.
📦

关于认养套餐Adoption Packages

6个问题6 Questions
7成长期认养和收成期认养有什么区别?我该选哪个?Growth-Phase vs Harvest-Phase adoption — what's the difference?
项目🌱 成长期认养🍈 收成期认养
树木状态1–2年新苗20年成熟老树
首次收成约2030年(第6年)当年即可收成
价格较低(早鸟价)较高(即时回报)
适合人群长线投资者、CSR即时体验、稳健回报
💡 若您希望马上体验收成,选收成期;若您看好长期增值、愿意等待,选成长期,价格更优惠。
Feature🌱 Growth-Phase🍈 Harvest-Phase
Tree Stage1–2 year sapling20-year mature tree
First Harvest~2030 (Year 6)Same year you adopt
PriceLower (early-bird)Higher (immediate returns)
Best forLong-term investors, CSRImmediate experience & stable returns
💡 Want harvest this season? Choose Harvest-Phase. Betting on long-term value? Choose Growth-Phase — better price and lowest cost to upgrade to permanent.
8可以同时认养多棵树吗?批量认养有折扣吗?Can I adopt multiple trees? Are there bulk discounts?

完全可以,且认养棵数越多,折扣越大

  • 10棵以上:享受 专属定价,请联系顾问
  • 50棵以上:享受 VIP私人服务,包含年度农场定制活动
  • 100棵以上:享受 机构级条款,可协商独立地块命名权

多棵认养时,您可以选择同一区域集中认养,也可以跨区分散配置,灵活安排。

Absolutely — and the more trees you adopt, the greater the discount:

  • 10+ trees: exclusive pricing — contact our consultant
  • 50+ trees: VIP private service including annual farm customisation events
  • 100+ trees: institutional terms with negotiable dedicated plot naming rights

You may adopt multiple trees in the same zone or spread them across zones — fully flexible.

9我能选择认养哪棵树、哪个区域吗?Can I choose which tree or zone to adopt?

是的!Super Star Farm 提供3D数字孪生农场,您可以在线浏览整个432英亩农场,点击任意一棵未认养的树并直接发起认养。

  • 🏔️ A区(巅峰):海拔最高,昼夜温差大,果香最浓
  • ☀️ B区(向阳):全日照充足,生长最旺,产量最稳
  • 🌿 C区(山腰):坡地排水佳,有机质丰富,口感细腻
  • 🌊 D区(幽谷):谷地微气候独特,果实饱满,糖度高
每棵树均有唯一资产编号(如 S-DURIAN-00001)和GPS坐标,认养后该编号专属于您。

Yes! Super Star Farm provides a 3D Digital Twin farm — browse the entire 432-acre farm online, click any available tree to view its details, and adopt directly.

  • 🏔️ Zone A (Summit): Highest elevation, large day-night temperature swings — most aromatic fruit
  • ☀️ Zone B (Sunny): Full-day sunlight, strongest growth, most consistent yield
  • 🌿 Zone C (Hillside): Well-drained slopes, rich organic matter — fine, delicate flavour
  • 🌊 Zone D (Valley): Unique microclimate — full, plump fruit with high sugar content
Every tree has a unique asset ID (e.g. S-DURIAN-00001) and GPS coordinate. After adoption, that ID belongs exclusively to you.
10有期认养合约到期后怎么办?可以续约吗?What happens when a fixed-term contract expires? Can I renew?

合约到期后,您有三个选择:

  • 续约:以原套餐价格的 9折优惠 续签下一个合约期
  • 升级永久认养:只需补缴差价,即可锁定终身采收权
  • 不续约:合约自然终止,认养权回归农场,无任何附加费用
合约到期前 60 天,我们会主动通知您并提供续约方案,确保您从容做决定。

When your contract expires, you have three options:

  • Renew: sign another term at a 10% loyalty discount
  • Upgrade to Permanent Adoption: pay only the top-up difference to lock in lifetime harvest rights
  • Do not renew: contract ends naturally, adoption rights revert to the farm with no extra charges
We will proactively notify you 60 days before expiry and present your renewal options so you can decide at your own pace.
11如何从有期套餐升级为永久认养?差价怎么算?How do I upgrade from a fixed-term to permanent adoption?

在合约有效期内随时可申请升级,差价 = RM 20,000 − 已付套餐费:

  • 🌱 护苗1年(RM 5,888)→ 永久:补 RM 14,112
  • 🌿 培育3年(RM 13,888)→ 永久:补 RM 7,000
  • 🌳 共生5年(RM 18,888)→ 永久:补 RM 1,112 🔥
💡 5年成长认养差价仅 RM 1,112,相当于以分期方式完成永久认养。

You may apply to upgrade at any time during your contract. Top-up = RM 20,000 − amount already paid:

  • 🌱 Seedling 1Y (RM 5,888) → Permanent: top up RM 14,112
  • 🌿 Nurture 3Y (RM 13,888) → Permanent: top up RM 7,000
  • 🌳 Symbiosis 5Y (RM 18,888) → Permanent: top up RM 1,112 🔥
💡 The 5-year Growth package needs only RM 1,112 to upgrade — effectively an instalment path to permanent adoption.
12认养可以作为礼品赠送给家人或企业客户吗?Can I give an adoption as a gift to family or corporate clients?

完全可以!认养树木是极具心意的高端礼品,适合:

  • 🎁 生日/周年纪念:赠予家人一棵专属猫山王树,每年收成都是惊喜
  • 🏢 企业CSR:以公司名义认养树木,彰显绿色责任,附企业定制证书
  • 🎉 开业/乔迁:赠予商业伙伴,寓意"生根发财,果实累累"
  • 👶 新生儿礼:为孩子认养一棵"成长树",与孩子一起成长

礼品认养可附赠精装礼盒证书,支持定制贺词、个人照片及企业LOGO。

Absolutely! A tree adoption is a uniquely meaningful premium gift suitable for:

  • 🎁 Birthdays / Anniversaries: gift a dedicated Musang King tree — every annual harvest is a surprise
  • 🏢 Corporate CSR: adopt in the company's name, demonstrating green responsibility with a custom corporate certificate
  • 🎉 Business Opening / Housewarming: gift to partners — symbolising "taking root and bearing fruit"
  • 👶 Newborn Gift: adopt a "growth tree" that grows alongside the child

Gift adoptions can include a premium gift-box certificate with customised message, photo, or company logo.

💰

关于收益与收成Returns & Harvest

7个问题7 Questions
13什么时候开始有收成?要等多久?When will I get my first harvest? How long do I wait?

取决于您认养的是哪类树木:

  • 收成期认养(20年老树):认养即享当年收成,无需等待
  • 成长期认养(2023年种植):预计第6年(约2029–2030年)初次挂果,产量随后逐年递增,第8–9年回本,第14–15年达峰值(约120颗/棵)。
📅 成长时间线:2024种植完成 → 2029初挂果 → 2031回本 → 2038峰值丰产

猫山王每年 一季主收成(约6–8月)。

🌟 最新技术:每年两造收成 — 得益于精准农业管理,Telemong农场目前已能实现每年两造(大季6–8月 + 小季12–2月),认养者收益将显著提升。

It depends on which type of tree you adopt:

  • Harvest-Phase (20-year mature trees): Harvest in the same year you adopt — no waiting.
  • Growth-Phase (planted 2023): First fruit expected in Year 6 (~2029–2030), with yield growing annually. Break-even at Years 8–9, peak yield (~120 fruits/tree) at Years 14–15.
📅 Growth timeline: 2024 fully planted → 2029 first fruit → 2031 break-even → 2038 peak production

Musang King has one main harvest season per year (approx. June–August).

🌟 New: Two Harvests Per Year — Through precision farming, Telemong Farm can now achieve two seasons annually (main season Jun–Aug + secondary season Dec–Feb), significantly boosting adopter returns.
14每棵树一年能收多少颗榴莲?产量稳定吗?How many durians per tree per year? Is the yield stable?
  • 第6–7年(初挂果):约 20–30颗/棵/年
  • 第8–9年:约 50–70颗/棵/年
  • 第10–12年:约 80–100颗/棵/年
  • 第14年以后(峰值):约 120颗/棵/年,平均重量1.8kg,即 216kg/棵
  • 成熟老树(现有S级):当前稳定产量 75–90颗/棵/年
⚠️ 实际产量受当年气候、降雨量及授粉情况影响,以上为预估数据,以投资提案为准。
  • Years 6–7 (first fruiting): ~20–30 fruits/tree/year
  • Years 8–9: ~50–70 fruits/tree/year
  • Years 10–12: ~80–100 fruits/tree/year
  • Year 14+ (peak): ~120 fruits/tree/year, avg. weight 1.8 kg = 216 kg/tree
  • Mature trees (current S-Grade): stable at 75–90 fruits/tree/year
⚠️ Actual yield is affected by annual climate, rainfall, and pollination. Figures above are projections; refer to the investment prospectus for binding estimates.
15我能拿到实物榴莲,还是直接收钱?Do I receive actual durians or cash?

两者皆可,由认养者自行选择:

  • 🍈 实物收成:亲自到农场采摘,或选择冷链快递直送(运费自付)。
  • 💵 现金结算:农场按收成量 × 市场批发价 × 80% 计算,直接转账。
  • 🎁 转赠模式:代农场销售后,您按比例获得销售收入。
每季收成结束后 30 个工作日内完成结算,附详细收成报告(棵数、重量、单价)。

Both options are available — you choose:

  • 🍈 Physical fruit: collect in person at the farm, or opt for cold-chain courier delivery (shipping cost borne by adopter).
  • 💵 Cash settlement: the farm calculates your share (harvest quantity × market wholesale price × 80%) and transfers directly to your bank account.
  • 🎁 Consignment mode: farm sells on your behalf and remits your revenue share.
Settlement is completed within 30 working days after each harvest season, with a detailed harvest report (quantity, weight, unit price).
1680%收成分成是怎么计算的?农场收那20%用来做什么?How is the 80% revenue-sharing calculated?
  • 认养者获得:80%(富树5年套餐为85%)
  • 农场保留:20%,用于覆盖全年运营成本(施肥、修剪、病虫害防治、灌溉、人工)

计算示例(成熟树,基准年):

  • 产量:82颗 × 批发价 RM 55/颗 = RM 4,510(总收入)
  • 认养者获得:RM 4,510 × 80% = RM 3,608/棵/年
  • 农场运营:RM 4,510 × 20% = RM 902
💡 认养费为一次性支付,之后不再收取任何管理费,20%分成已涵盖全部运营开销。
  • Adopter receives: 80% (85% for Rich Tree 5-Year package)
  • Farm retains: 20% — covers all annual operating costs (fertiliser, pruning, pest control, irrigation, labour)

Example calculation (mature tree, baseline year):

  • Yield: 82 fruits × wholesale price RM 55/fruit = RM 4,510 (gross revenue)
  • Adopter receives: RM 4,510 × 80% = RM 3,608/tree/year
  • Farm operating share: RM 4,510 × 20% = RM 902
💡 The adoption fee is paid once. No management fees ever again — the 20% share covers all ongoing operating costs in perpetuity.
17如果榴莲市场价格下跌,我的收益会受影响吗?If durian prices fall, will my returns be affected?

会的,收益与市场价格直接挂钩。但猫山王价格结构具有较强韧性:

  • 过去10年,猫山王批发价持续走高,主因是出口需求飙升
  • 即使价格从 RM 55 下跌至 RM 35/颗,认养者年收入仍有约 RM 2,300/棵
  • 选择实物收成(自用或送人)的认养者,不受市场价波动影响
⚠️ 农业投资收益并非固定,建议将此视为长线资产配置,而非短期固定收益产品。

Yes — returns are directly linked to market prices. However, Musang King pricing has proven resilient:

  • Over the past 10 years, wholesale prices have trended upward, driven by surging export demand (especially China)
  • Even if prices drop from RM 55 to RM 35/fruit, annual income remains ~RM 2,300/tree
  • Adopters who take physical fruit (personal use or gifts) are unaffected by price fluctuations
⚠️ Agricultural investment returns are not guaranteed. Treat this as a long-term asset allocation, not a short-term fixed-income product.
18我身在外地,收成的榴莲可以快递到我家吗?I'm overseas — can my harvest be shipped to me?
  • 🇲🇾 全马:新鲜带壳,收成后24小时内发货,次日达
  • 🇸🇬 新加坡:冷链配送,约2–3天,需预约
  • 🇨🇳 中国:自2024年8月起,马来西亚鲜榴莲正式获准空运直发中国
  • 🌏 其他海外:冷冻带壳或冷冻果肉,需遵守各国进口规定

运费由认养者承担,您也可选择委托农场代销,直接收取现金。

  • 🇲🇾 Peninsula Malaysia: Fresh whole durian, shipped within 24 hours of harvest, next-day delivery
  • 🇸🇬 Singapore: Cold-chain delivery, approx. 2–3 days, by appointment
  • 🇨🇳 China: Since August 2024, Malaysian fresh durians are officially approved for direct air freight to China — adopters can now receive fresh whole Musang King
  • 🌏 Other overseas: Frozen whole or frozen flesh, subject to each country's import regulations

Shipping costs are borne by the adopter. Alternatively, choose farm consignment to receive cash directly.

19投资RM 20,000永久认养,大概几年能回本?RM 20,000 permanent adoption — how many years to break even?
  • 收成期老树:年收约 RM 3,608,约 5.5年回本,之后每年净收益
  • 成长期新树:第8–9年累计收成转正(回本),第14–15年达峰值,每棵年收入约RM 6,552,约 3年回本(成熟后)
📊 15年全场预计总收入 RM 5.939亿,累计利润 RM 4.189亿,峰值利润率 80.9%
  • Harvest-Phase mature trees: ~RM 3,608/year → break even in ~5.5 years, then pure profit annually
  • Growth-Phase new trees: cumulative harvest turns positive (break-even) at Years 8–9; peak yield from Years 14–15 generates ~RM 6,552/tree/year — approx. 3 years to break even from peak maturity
📊 15-year full-farm projected total revenue: RM 593.9 million, cumulative profit: RM 418.9 million, peak profit margin: 80.9%.
📜

关于合约与法律Contract & Legal

5个问题5 Questions
20认养协议书里包含哪些内容?我能看范本吗?What's in the adoption agreement? Can I see a sample?

认养协议书(中英双语)涵盖以下核心条款:

  • 认养标的:树木编号、GPS坐标、区域、品种
  • 合约期限与认养费用明细
  • 收成分配比例(80%/20%)及结算方式
  • 农场管理责任与义务
  • 树木死亡或不可抗力的处理条款
  • 认养权转让限制与升级条款
  • 争议解决机制(马来西亚法院管辖)
📄 您可在 认养协议书页面 查看完整模板,签署前建议咨询法律顾问。

The Adoption Agreement (bilingual Chinese/English) covers these key clauses:

  • Subject matter: tree ID, GPS coordinates, zone, variety
  • Contract term and fee breakdown
  • Revenue-sharing ratio (80%/20%) and settlement method
  • Farm management responsibilities and obligations
  • Tree mortality and force majeure provisions
  • Transfer restrictions and upgrade terms
  • Dispute resolution (Malaysian court jurisdiction)
📄 View the full agreement template on the Adoption Agreement page. We recommend consulting a legal adviser before signing.
21我的认养权可以转让给家人或出售给他人吗?Can I transfer or sell my adoption rights?
  • 直系家属继承:认养者过世后,认养权可直接传承给指定继承人,需提交相关证明文件,无转让费。
  • 赠予转名:认养期内可将认养权赠予他人,需通知农场更新资料(行政费 RM 200)。
  • ⚠️ 商业转售:有期套餐不可商业转售;永久认养在满2年后可申请转售,需经农场书面批准。
  • Family inheritance: Upon the adopter's passing, rights transfer directly to a designated heir with supporting documents — no transfer fee.
  • Gift transfer: You may gift your adoption rights to another person during the contract term. Notify the farm to update records (admin fee RM 200).
  • ⚠️ Commercial resale: Fixed-term packages may not be commercially resold. Permanent adoptions may apply for resale after 2 years, subject to farm written approval.
22我的认养权受法律保障吗?农场会不会卷款跑路?Are my adoption rights legally protected?

认养协议具有马来西亚法律约束力,受《合同法(1950)》保护:

  • 所有认养均签署具法律效力的双语协议书
  • 农场土地为永久产权(Freehold),已登记地契,可公开查阅
  • 认养费由独立信托账户管理,专款专用
  • 树木资产通过 SDurian 数字资产系统独立登记
建议您在签署前通过马来西亚国家土地信息系统(e-tanah)核实地契真实性,或委托产业律师尽职调查。

The adoption agreement is legally binding under Malaysian law, protected by the Contracts Act (1950):

  • All adoptions are executed via a legally valid bilingual agreement
  • Farm land is freehold (永久产权), with registered title deeds publicly verifiable
  • Adoption fees are held in an independent trust account, ring-fenced from operating funds
  • Tree assets are individually registered in the SDurian digital asset system
Before signing, we encourage you to verify the title deeds via Malaysia's e-tanah system or engage a property solicitor for due diligence.
23签约后如果我想退出,可以退款吗?Can I get a refund if I want to cancel after signing?
  • 签约后7日内(冷静期):全额退款,无附带条件
  • ⚠️ 第8–30日:退还 80%,扣除行政及开户成本
  • 30日后:不予退款,但可申请转让或升级永久认养
⚠️ 农业认养属于长线投资,建议充分评估后再做决定。如有疑虑,欢迎先安排农场参观再签约。
  • Within 7 days of signing (cooling-off period): full refund, no conditions
  • ⚠️ Days 8–30: 80% refund; admin and account setup costs deducted
  • After 30 days: no refund, but you may apply to transfer or upgrade to permanent adoption
⚠️ Agricultural adoption is a long-term commitment. We recommend a thorough evaluation before signing — and you're welcome to visit the farm first.
24认养收成收入需要缴税吗?如何报税?Do I need to pay tax on harvest income? How to declare?

根据马来西亚《所得税法》,农业收成收入一般属于应申报收入

  • 现金结算的收成收益,建议纳入个人/企业年度所得税申报
  • 实物收成(自用)通常无需申报,但如转售则需申报销售收入
  • 农场将在每年收成结算后提供收入证明文件

具体税务处理建议咨询持牌税务顾问或会计师,因个人情况而异。

Under Malaysia's Income Tax Act, agricultural harvest income is generally a declarable income:

  • Cash-settled harvest proceeds should be included in your personal/corporate annual income tax return
  • Physical fruit for personal consumption is typically not declarable; proceeds from resale must be reported
  • The farm will issue an income statement document after each annual harvest settlement

Consult a licensed tax adviser or accountant for guidance specific to your situation.

⚠️

关于风险与保障Risks & Protection

5个问题5 Questions
25万一我认养的那棵树死了怎么办?What if my adopted tree dies?

Super Star Farm 提供树木存活保障机制

  • 认养后3年内,若树木因农场管理失误(非天灾)死亡,农场将免费更换同等级新树,并重置合约期
  • 若因不可抗力(洪水、极端天气、疾病爆发)导致树木死亡,农场将优先以同区域同品种替换;若无法替换,按比例退还剩余合约期费用

农场通过月度维护及病虫害监控,将树木死亡率控制在极低水平。

Super Star Farm provides a tree survival guarantee mechanism:

  • Within 3 years of adoption: if the tree dies due to farm management failure (not natural disaster), the farm will replace it with an equivalent tree at no cost and reset the contract term
  • For force majeure events (flood, extreme weather, disease outbreak): the farm will first attempt a like-for-like replacement; if impossible, a pro-rated refund of the remaining contract fee will be issued

Monthly maintenance and pest monitoring keeps tree mortality rates extremely low. Mature 20-year trees have far higher survival rates than young saplings.

26某年天气很差、完全没有收成,我会损失多少?What if there's zero harvest due to bad weather?

榴莲产量受气候影响较大,减产甚至零收成是真实存在的农业风险

  • Telemong 农场紧邻德令蒙河,灌溉水源稳定,降低旱情影响
  • 4个区域分散种植,降低单一区域极端天气的集中冲击
  • 零收成年份:认养者当年无现金收成,但认养权依然有效,次年正常重启
⚠️ 零收成年不退还认养费,但合约自动延长一个收成季作为补偿(适用有期套餐)。农业投资需以3–5年周期评估,而非单年表现。

Durian yield is weather-sensitive — reduced or zero harvests are a real agricultural risk. Mitigation measures include:

  • Telemong Farm borders the Telemong River — stable irrigation minimises drought impact
  • 4 separate planting zones reduce concentration risk from any single extreme weather event
  • In a zero-harvest year: adopters receive no cash that year, but the adoption right remains valid and resumes normally the following season
⚠️ Zero-harvest years do not entitle adopters to a fee refund, but the contract is automatically extended by one harvest season as compensation (for fixed-term packages). Evaluate agricultural investments over a 3–5 year cycle, not single-year performance.
27这个投资有哪些主要风险?诚实告诉我。What are the main risks? Please be honest.

我们坚持诚信透明。以下是需要认真考量的风险:

  • 🌧️ 气候风险:极端天气(干旱、洪涝)可能导致减产或树木受损
  • 📉 市场价格风险:猫山王价格可能因供给增加或需求下降而走低
  • 🦠 病虫害风险:大规模病害可能影响产量,管理虽可降低概率但无法完全消除
  • 流动性风险:认养权不像股票可随时变现,有期限制的退出机制
  • 🏛️ 监管风险:马来西亚农业政策或进出口规定变化可能影响销售渠道
  • 成长期等待风险:新树6年内无产出,需要耐心等待
💡 建议:将认养树木作为多元资产配置的一部分,以能承受长期锁仓的闲置资金参与。

We believe in full transparency. Here are the risks to take seriously:

  • 🌧️ Climate risk: Extreme weather (drought, flooding) can reduce yields or damage trees
  • 📉 Market price risk: Musang King prices could decline if supply grows faster than demand
  • 🦠 Pest & disease risk: Large-scale outbreaks can affect yield; management reduces but cannot eliminate this risk
  • Liquidity risk: Adoption rights are not as liquid as stocks; exit is subject to contractual restrictions
  • 🏛️ Regulatory risk: Changes to Malaysian agricultural policy or import/export regulations may affect sales channels
  • Growth-phase waiting risk: New trees produce nothing for ~6 years — patience required
💡 Recommendation: treat a tree adoption as part of a diversified asset portfolio, funded with idle capital you can comfortably hold long-term.
28农场有为树木或收成购买保险吗?Does the farm have insurance for trees or harvest?

农场为整体农业资产购买了马来西亚农业综合险,涵盖:

  • 火灾及天灾基础险(洪水、雷击)
  • 农业设施(仓库、灌溉设备)财产险

目前,针对单棵树木或年度收成的农业收益险在马来西亚尚未普及,认养者收成风险暂由合约保障机制处理。

我们正积极洽谈,探索为认养者提供收成保险附加服务,后续有进展将第一时间通知。

The farm carries Malaysian Agricultural Comprehensive Insurance covering:

  • Fire and natural disaster (flood, lightning) basic cover
  • Agricultural infrastructure (storage, irrigation equipment) property insurance

Per-tree or per-harvest revenue insurance is not yet commercially available in Malaysia. Adopters' harvest risk is currently managed through contractual protection mechanisms (automatic season extension).

We are actively exploring add-on harvest insurance for adopters and will notify all adopters as soon as it becomes available.

29我怎么知道这不是骗局?怎么核实农场真实存在?How do I know this isn't a scam? How can I verify the farm?

我们欢迎并鼓励您进行全面尽职调查:

  • 🗺️ 卫星地图核实:Google Maps 搜索 "Kampung Telemong, Karak" 可见大片榴莲园
  • 📄 地契查验:携带地契号前往彭亨州文冬县土地局(Pejabat Tanah Bentong)查阅公开记录
  • 🏠 亲自参观:我们提供预约参观服务,亲眼看到、亲手触摸您的树
  • 🌐 3D数字孪生:每棵树均有GPS坐标,可在数字孪生系统中实时查看
  • 📱 认养者社群:经认养者同意后,我们可提供现有认养者联系方式
我们的原则是:先看农场,再签合约。任何不让您参观的农业认养项目,都应保持警惕。

We welcome and encourage thorough due diligence:

  • 🗺️ Satellite verification: Search "Kampung Telemong, Karak" on Google Maps — you'll see large durian orchards
  • 📄 Title deed check: Bring the Geran numbers to Pejabat Tanah Bentong (Bentong Land Office) to inspect public records
  • 🏠 Farm visit: We offer appointment-based visits — see and touch your tree in person
  • 🌐 3D Digital Twin: Every tree has a GPS coordinate viewable in real time on our digital twin platform
  • 📱 Adopter community: With their consent, we can provide contacts of existing adopters for you to speak with directly
Our principle: visit the farm first, then sign. Be wary of any agricultural adoption scheme that refuses to let you visit.
🚜

关于运营与体验Operations & Experience

5个问题5 Questions
30我可以随时去农场参观吗?怎么预约?Can I visit the farm? How do I book?

认养者享有预约参观特权,参观次数按套餐而定(1–2次/年),永久认养者不限次数。参观内容包括:

  • 专属导览:认识您的树、了解猫山王种植全过程
  • 收成季参观:亲眼目睹采摘过程,可当场品尝
  • 农场午餐:农场自产有机食材准备的马来西亚传统餐

请至少提前 7个工作日 通知农场。收成季(大季 6–8月 / 小季 12–2月)期间名额有限,建议提前1个月预约。

Adopters enjoy privileged farm visit access — 1–2 visits per year depending on package, unlimited for permanent adopters. Visits include:

  • Guided tour: meet your tree and learn the full Musang King cultivation process
  • Harvest-season visit: watch the harvest and taste fresh fruit on the spot
  • Farm lunch: traditional Malaysian meal prepared with the farm's own organic produce

Please notify the farm at least 7 working days in advance. Slots are limited during harvest seasons (main season Jun–Aug / secondary Dec–Feb) — book at least 1 month ahead.

313D数字孪生农场是什么?我怎么用它追踪我的树?What is the 3D Digital Twin Farm and how do I track my tree?

Super Star Farm 的 3D数字孪生系统 是一个基于网页的虚拟农场平台,将整个 432 英亩农场以 1:1 比例数字化重建。

  • 🔍 点击查树:在3D地图上点击任意树木,查看品种、树龄、健康评级、GPS坐标
  • 认养状态:绿色=已认养,灰色=可认养
  • 📊 成长档案:查看历次维护记录和健康评分
  • 🍈 收成记录:每季收成后,产量数据同步更新至平台
认养后,您将收到专属登录账号,随时用手机或电脑访问您的"云端榴莲农场"。

Super Star Farm's 3D Digital Twin System is a web-based virtual farm platform that digitally recreates the entire 432-acre farm at 1:1 scale.

  • 🔍 Click any tree on the 3D map to see its variety, age, health grade, and GPS coordinates
  • Adoption status: green = adopted (shows adopter's name), grey = available
  • 📊 Growth records: view all past maintenance logs and health scores for your tree
  • 🍈 Harvest records: yield data is synced to the platform after every harvest season
After adoption, you'll receive a personal login account to access your "cloud durian farm" any time from your phone or computer.
32认养期间我能收到什么更新和通知?What updates and notifications will I receive during my adoption?
  • 📅 年度报告(全套餐):树木健康评分、年度施肥记录、区域总体情况、收成季预告
  • 🎥 季度视频(3年及以上套餐):3分钟专属成长视频
  • 📱 收成季通知(全套餐):收成开始前30天预告
  • ⚠️ 异常提醒:若您的树出现病虫害或异常,24小时内通知并说明处理方案
  • 📅 Annual report (all packages): tree health score, annual fertilisation records, zone overview, harvest season preview
  • 🎥 Quarterly video (3-year+ packages): 3-minute personalised video showing your tree's latest condition
  • 📱 Harvest season alert (all packages): 30-day advance notice before harvest begins
  • ⚠️ Anomaly alert: if your tree shows signs of pest, disease, or abnormality, notified within 24 hours with a remediation plan
33树木命名铭牌是怎么回事?我的名字会真的挂在树上吗?What about the tree nameplate? Will my name really be on the tree?

是的!3年及以上套餐的认养者,可为自己的树取一个专属名字,农场将制作耐候不锈钢铭牌,永久悬挂于树干

  • 铭牌内容:认养者姓名 / 树木编号 / 认养日期 / 专属QR码
  • 扫描QR码:可直接跳转该树的数字档案页面
  • 参观时:您将看到自己名字挂在一棵真实的猫山王树上 🌳

Yes! Adopters on 3-year or longer packages may name their tree (e.g. a family member's name, anniversary date, or company brand). The farm fabricates a weatherproof stainless steel nameplate and permanently attaches it to the trunk.

  • Nameplate includes: adopter's name / tree ID / adoption date / personalised QR code
  • Scanning the QR code takes you directly to that tree's digital profile page
  • When you visit, you'll see your name on a real, living Musang King tree 🌳
34企业认养有什么特别的服务?适合作为CSR项目吗?What special services exist for corporate adoption? Is it suitable as CSR?

我们为企业认养提供完整的CSR解决方案

  • 🏢 企业LOGO定制铭牌及品牌包装箱
  • 📸 年度企业参观日(含团建活动和榴莲宴)
  • 📄 官方CSR证明文件,可用于企业社会责任报告
  • 🎁 企业礼品认养:将认养证书作为客户或员工礼品
  • 🌿 碳汇证书:每棵猫山王树每年约吸收一定碳量,可用于企业碳中和申报
企业认养起步:10棵树 (RM 200,000),可获专属地块命名权及定制化服务方案。联系我们获取企业专案报价。

We offer a complete CSR solution package for corporate adopters:

  • 🏢 Company logo on custom nameplates and branded packaging boxes
  • 📸 Annual corporate farm day (includes team-building activities and durian feast)
  • 📄 Official CSR certification documents for corporate social responsibility reports
  • 🎁 Corporate gift adoption: use adoption certificates as client or employee gifts
  • 🌿 Carbon sequestration certificate: each Musang King tree absorbs carbon annually — applicable for corporate carbon neutrality declarations
Corporate adoption starts at 10 trees (RM 200,000), with dedicated plot naming rights and a fully customised service plan. Contact us for a corporate quote.
💳

关于付款方式Payment Methods

4个问题4 Questions
35支持哪些付款方式?What payment methods are accepted?
  • 🏦 银行转账(IBG/RENTAS):马来西亚本地主要银行均可
  • 📱 DuitNow / FPX:即时在线付款
  • 💳 信用卡:Visa / Mastercard(可能附加1.5%手续费)
  • 🌏 海外汇款:支持 USD、SGD、CNY、AUD 等主要货币
  • 📲 微信支付 / 支付宝:方便中国及海外华人认养者

付款成功后,农场将在 3 个工作日内发出认养确认函及电子证书。

  • 🏦 Bank transfer (IBG/RENTAS): all major Malaysian banks accepted
  • 📱 DuitNow / FPX: instant online payment
  • 💳 Credit card: Visa / Mastercard (1.5% processing fee may apply)
  • 🌏 International wire: USD, SGD, CNY, AUD and other major currencies
  • 📲 WeChat Pay / Alipay: convenient for Chinese and overseas Chinese adopters

After successful payment, the farm will issue your adoption confirmation and e-certificate within 3 working days.

36可以分期付款吗?有没有月供选项?Can I pay in instalments?

是的,我们提供灵活分期方案

  • 3期0息:认养费分3个月等额支付,无额外费用(需首付50%)
  • 6期0息:适用于 RM 20,000 永久认养(需首付30%)
  • 12期:需支付 3% 行政费,分12个月还清

分期期间,认养权即时生效;若中途断供,认养权将暂停至全额缴清。

💡 企业认养(10棵及以上)可协商定制化分期方案,欢迎联系我们的企业顾问。

Yes, we offer flexible instalment plans:

  • 3-month 0% interest: equal monthly payments with no extra charge (50% upfront required)
  • 6-month 0% interest: available for the RM 20,000 Permanent Adoption (30% upfront required)
  • 12-month: 3% admin fee applies; paid over 12 months

Your adoption rights activate immediately upon the first payment. If payments are missed, adoption rights are suspended until the full amount is settled.

💡 Corporate adoptions (10+ trees) may negotiate a fully customised payment plan — contact our enterprise consultant.
37我在海外(中国/新加坡/澳洲),可以认养吗?用外币付款吗?I'm overseas (China/Singapore/Australia) — can I adopt and pay in foreign currency?

完全欢迎海外认养者!认养资格不限国籍或居住地:

  • 🇨🇳 中国大陆:支持支付宝/微信支付跨境,或通过中间行电汇
  • 🇸🇬 新加坡:支持 PayNow 跨境转账,或 SGD 外币汇款
  • 🌏 其他国家:支持 Wise / Western Union / SWIFT 国际汇款

汇率以付款当日马来西亚中央银行(BNM)参考汇率计算。认养合约及所有文件提供中英双语版本。

Overseas adopters are warmly welcome — there are no nationality or residency requirements:

  • 🇨🇳 Mainland China: Alipay / WeChat Pay cross-border, or SWIFT wire transfer through a correspondent bank
  • 🇸🇬 Singapore: PayNow cross-border transfer, or SGD foreign currency remittance
  • 🌏 Other countries: Wise / Western Union / SWIFT international wire transfer

Exchange rates are based on Bank Negara Malaysia (BNM) reference rates on the payment date. All contracts and documents are available in bilingual Chinese/English.

38付款后会提供正式发票吗?可以用于公司报销吗?Will you issue an official invoice? Can I use it for company reimbursement?
  • ✅ 马来西亚 SST 注册公司开具的正式官方发票(Invoice)
  • ✅ 电子认养证书(PDF + 实体精装版)
  • ✅ 认养协议书正本(双方签署)
  • ✅ 树木资产登记确认函(含GPS坐标及资产编号)

以上文件均可用于企业财务报销、CSR报告或税务凭证。如需特定格式(如中文发票),请提前告知。

  • Official invoice issued by our Malaysian SST-registered company
  • ✅ Electronic adoption certificate (PDF + physical premium edition)
  • ✅ Original signed adoption agreement (countersigned by both parties)
  • ✅ Tree asset registration confirmation (with GPS coordinates and asset ID)

All documents are suitable for corporate reimbursement, CSR reporting, or tax filings. If you need a specific format (e.g. Chinese-language invoice), let us know in advance.

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关于公司与信任Company & Trust

4个问题4 Questions
35超级星榴莲是哪家公司?团队背景如何?Who is behind Super Star Durian? What's the team background?

Super Star Durian Farm(超级星榴莲)是由 GamBit 集团 旗下农业板块运营的猫山王种植与认养平台,专注于马来西亚优质猫山王的规模化种植、数字化管理及跨境销售。

  • 农场注册于马来西亚,持有完整经营执照
  • 土地权属:彭亨州永久产权农业地,地契已公开登记
  • 管理团队具备多年榴莲种植及农业投资经验
  • 与中马两国食品进出口渠道深度合作

Super Star Durian Farm is operated by the agricultural division of GamBit Group — a Musang King cultivation and adoption platform focused on large-scale premium Musang King growing, digital management, and cross-border sales.

  • Registered in Malaysia with full operating licences
  • Land ownership: freehold agricultural land in Pahang, title deeds publicly registered
  • Management team with years of durian cultivation and agricultural investment experience
  • Deep cooperation with food import/export channels in both Malaysia and China
36农场有哪些资质认证?经营是否合规?What certifications does the farm hold? Is it compliant?
  • ✅ 马来西亚公司注册局(SSM)注册企业
  • ✅ 马来西亚农业部(MOA)农业经营许可证
  • ✅ 马来西亚植物检疫局(MAQIS)出口许可
  • ✅ 彭亨州土地局(Pejabat Tanah Bentong)地契登记
  • ✅ GamBit 集团企业档案(公开可查)
  • 🔄 申请中:马来西亚有机认证(SALM/SIRIM)
您可通过 SSM e-Info 系统(https://einfo.ssm.com.my)查询公司注册状态,或亲赴文冬县土地局核实地契。
  • ✅ Malaysia Companies Commission (SSM) registered company
  • ✅ Ministry of Agriculture (MOA) agricultural operating licence
  • ✅ Malaysian Quarantine and Inspection Services (MAQIS) export permit
  • ✅ Pahang Land Office (Pejabat Tanah Bentong) title deed registration
  • ✅ GamBit Group corporate profile (publicly verifiable)
  • 🔄 Pending: Malaysia Organic Certification (SALM/SIRIM)
Verify the company's registration status via the SSM e-Info system (https://einfo.ssm.com.my), or visit Pejabat Tanah Bentong in person to check the title deeds.
37如果公司哪天关闭了,我的认养权和树木怎么办?If the company closes down, what happens to my adoption rights?
  • 🏦 认养费独立托管:认养资金存入独立信托账户,不与公司日常运营资金混用
  • 📄 地契登记保障:土地为永久产权,即使公司易主,认养合约依附于土地继续有效
  • 🤝 接管条款:合约中设有"管理方更替"条款,若农场转手,新管理方须承接全部认养合约义务
  • ⚖️ 法律追偿:认养协议具有法律效力,认养者可通过马来西亚民事法庭进行追偿
⚠️ 如您对公司稳健性有顾虑,建议选择"成长期5年套餐"或"永久认养",可在签约前要求查阅公司最新财务状况。
  • 🏦 Segregated trust account: adoption funds are held in a separate trust account, ring-fenced from operating capital
  • 📄 Title deed protection: the land is freehold — even if the company changes hands, adoption contracts tied to the land remain enforceable
  • 🤝 Management succession clause: the contract includes a "change of management" provision requiring any new operator to honour all existing adoption obligations
  • ⚖️ Legal recourse: the adoption agreement is legally enforceable — adopters may seek redress through Malaysian civil courts
⚠️ If you have concerns about the company's financial stability, you may request to review the latest financial statements before signing.
38有没有现有认养者的真实反馈?可以联系他们吗?Are there real testimonials from existing adopters? Can I contact them?

我们有超过500位认养者(个人及企业),分布于马来西亚、新加坡、中国大陆、香港及澳洲。

  • 📸 认养者社区:微信群、Facebook 群组,可申请加入交流
  • 📞 参考联络:经认养者本人同意后,我们可提供3–5位认养者联系方式供您直接咨询
  • 🎥 案例视频:官网和社媒平台有认养者参观及收成的真实记录视频
我们坚信:真实的人比任何宣传材料都更有说服力。欢迎联系我们安排认养者互动。

We have over 500 adopters (individuals and corporates) from Malaysia, Singapore, Mainland China, Hong Kong, and Australia.

  • 📸 Adopter community: WeChat group and Facebook group — you may request to join
  • 📞 Reference contacts: with their consent, we can provide 3–5 existing adopters' contacts for you to speak with directly
  • 🎥 Case videos: real adopter visit and harvest footage on our website and social media
We believe: real people are more convincing than any marketing material. Contact us to arrange an adopter introduction.

还有其他问题?Still have questions?

我们的认养顾问团队全天候待命,用您最熟悉的语言解答每一个疑惑Our adoption consultant team is available around the clock to answer every question in your preferred language

📞+60 XX-XXXX XXXX
💬微信:WeChat: SuperStarDurian
🕐周一至周六 9:00–18:00(MYT)Mon–Sat 9:00–18:00 (MYT)

🌴 Super Star Durian Farm · Kampung Telemong, Karak, Pahang, Malaysia
以上内容仅供参考,具体条款以正式认养协议书为准。投资有风险,农业收益受多种因素影响。 Information above is for reference only. Binding terms are as set out in the official Adoption Agreement. Agricultural returns are subject to various factors and are not guaranteed.